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Frequently Asked Questions

If you have a problem or question not answered here,please Contact Us

Business Questions

1. Payment: PayPal, T/T and L/C

2. Shipment: We usually ship the goods via global express, such as TNT, DHL, FedEx and UPS if gross weight less than 45kg. We could arrange to ship by air if gross weight above 45kg.

3. Lead time Samples: 2 - 3 business days
Small order: 1 - 2 weeks Batch order: negotiable.

4. Package All the goods are packed with neutral box.

5. Quotation Products EXW quotation is available in the website with validity.

6. Warranty: one year

Technical Questions

1. How can I get SDK for SL500 reader?
Download from the website, it is free.

2. Why only sector “0” can be read or written on you module?
Please use absolute address instead of offset. E.g. read Mifare 1k via SL015 module:a. Host send command login sector1: 0xBA0A0201AAFFFFFFFFFFFF19 b. Host send command Read data block4 in sector1: BA030304BE.

3. Are your readers, modules and cards based on NXP's original chipset?
SL018 module and FM11RF08 cards are based on China chipset. Except these two products, all the other 13.56MHz readers, modules and cards are based on NXP's original chipset.

4. How to verify RFID cards have inbuilt NXP's original chip?
You can send the cards to NXP's local office where technicians could provide test.

5. Do you supply HID compatible cards?
No.